Office Administration & Support Technologies

Are you looking to get back into the working world? Maybe you need to update your office skills, or you're looking to make a career move to the front office. This program covers the basic to advanced office support and management skills required to provide the crucial services necessary to keep any modern company running smoothly.

We have core courses available starting with Administrative Professional Foundations, Microsoft Teams, OneNote, Outlook, Word, Planner, Excel, and PowerPoint Mastery.  Next you will be introduced to Bookkeeping Basics Parts 1-3 covering the Fundamentals and Mechanics of bookkeeping, finishing off with QuickBooks™ Fundamentals.  You will also learn the basics of Computer File Organization.  The core curriculum finishes up with Microsoft Office Specialist Associate Certifications in Outlook and Word.

Concerned you are not ready for the challenge?  We have introductory level courses in the very basics of modern computer usage, American English Pronunciation for Beginners (ESL), Typing 101, ESL Business English Course, and Fundamentals of Math.  We have a long list of additional electives to choose from covering topics such as:

Office Productivity:
Time & Calendar Management, Office Administration in Legal Environments, Improving Presentations, Small Office Networking, Remote/Home Office Organization, Time Management, Event Planning, Project Management, Lean & Agile Project Management. Microsoft Windows, Teams, Outlook, OneNote, Word, Excel, PowerPoint, Access, Flow, Forms, Planner, Project, Publisher, SharePoint, Stream, Sway, Teams, Visio, Lists, OneDrive, and more… plus Prep for Certifications in Microsoft Office 365 Associate Specialist for Outlook, Word, Excel, PowerPoint, and Access.

Workplace Behavior & Human Interaction:
Business Etiquette & Communication Skills for Email, Texting, Phone, Conference Calls, Meetings, Meals, and Networking Events. Security & Cybersecurity Awareness, First Impressions and Body Language. Human Resource (HR) Fundamentals, Interview & Remote Interviewing Techniques, Resume Writing, Inclusion During Difficult Times, Conflict Management, Navigating Awkward Situations at Work, Managing Depression in the Workplace, Negotiating Skills, Interacting with Work Colleagues, Balancing Work and Life as a Work-from-Home Parent.

Accounting, Bookkeeping & Document Management:
Accounting & Finance Foundations, Forensic Accounting: Fraud Investigation, Cost/Management. HIPAA for the Medical Office, Office Organization, Document & Data Management & Retention, Relational Databases, Data & Personal Privacy in the Workplace, GDPR Compliance, SAP – Essentials, PLM, MM, S/4 Hana, and SD.