Acquire Essential Office Support and Management Skills.
Dive into the skills and techniques, from basic to advanced, required to keep every modern company functioning efficiently.
This flexible, comprehensive program was designed to accommodate individuals of all skill levels - from beginner to advanced. Our counselors create a customized training program to fit your past experience, current needs, and future goals. You will be taught industry-standard skills and tools used by top manufacturers and product development companies around the world. A vast range of electives are also included in the program to expand your skill set, strengthen your knowledge, increase your employment marketability, and give you the upper hand.
Looking to advance or get back into the working world? Maybe you need to update your office skills, or are looking to make a career move to the front office. This program covers office support and management skills, from basic to advanced, that are required to provide the crucial services necessary to keep modern companies ticking.
We have core courses available starting with Administrative Professional Foundations, Microsoft Teams, OneNote, Outlook, Word, Planner, Excel, and PowerPoint. Afterwards, you'll be introduced to bookkeeping basics, the fundamentals and mechanics of bookkeeping, QuickBooks™ Fundamentals, and the basics of Computer File Organization. The core curriculum finishes up with Microsoft Office Specialist Associate Certifications in Outlook and Word. Throughout this program, other industry-recognized certifications may also be achieved.
After core material is completed, you'll have the ability to explore countless elective topics. Our long list of additional electives include:
Explore topics such as Time & Calendar Management, Office Administration in Legal Environments, Improving Presentations, Small Office Networking, Remote/Home Office Organization, Time Management, Event Planning, Project Management, Lean & Agile Project Management. You'll also have the ability to dive into Microsoft Office (Windows, Teams, Outlook, OneNote, Word, Excel, PowerPoint, Access, Flow, Forms, Planner, Project, Publisher, SharePoint, Stream, Sway, Teams, Visio, Lists, OneDrive, and more) or prepare for certifications in Microsoft Office 365 Associate Specialist for Outlook, Word, Excel, PowerPoint, and Access.
Workplace Behavior & Human Interaction:
Choose to learn more about Business Etiquette, Communication Skills for Email, Texting, Conference Calls, Meetings, Meals, and Networking Events. You may also learn Security & Cybersecurity Awareness, First Impressions, Body Language, Human Resource (HR) Fundamentals, Interview & Remote Interviewing Techniques, Resume Writing, Inclusion During Difficult Times, Conflict Management, Navigating Situations at Work, Managing Depression in the Workplace, Negotiating Skills, Interacting with Work Colleagues, Balancing Work and Life as a Work-from-Home Parent.
Accounting, Bookkeeping & Document Management:
To explore more financial aspects of Office Management, discover more about Accounting & Finance Foundations, Forensic Accounting, Fraud Investigation, Cost Management, HIPAA for the Medical Office, Office Organization, Document & Data Management, Retention, Relational Databases, Data & Personal Privacy in the Workplace, GDPR Compliance, SAP – Essentials, PLM, MM, S/4 Hana, and SD.
Graphics & Animation for Business:
Dive into exciting aspects of the industry - such as Graphic Design, Marketing Strategy, Adobe Illustrator, InDesign, and Photoshop, Camtasia for Video-Based Business Communication, and other similar topics/programs.
Language – Beginning to Advanced (A1-C1) Grammar:
Further educate yourself on English Grammar, Business English for Service Staff, ESL English: Introduction to Understanding Native English Speakers, American Slang, Writing with Proper Punctuation & in Plain English, and Multinational Communication.
Sales, Service, Data Analysis & Programming:
Master various aspects of Salesforce Online Essentials, Customer Service Call Control Strategies, Tech Fundamentals, Business Data Analysis, Data Analysis Essentials Using Excel, Computer Science Basics, Python Programming to Automate, SQL (Microsoft) Fundamentals, Visual Basic Applications (VBA) Programming, and more.
Our Certificate & Diploma programs are designed to provide in-demand, industry recognized certifications. Utilize our extensive programs to demonstrate advanced knowledge to potential/future employers, show initiative, and amplify your skills. Our programs are a minimum of 220 hours of core course and lab work, plus 80 hours of electives for you to choose from. They typically range from 12 to 15 weeks, depending on student requirements. Upgrade options also include 120, 160, 200 or more hours of elective courses. That is experience.
As an added benefit, if you are currently unemployed, you may qualify to have the entire program paid for, 100%, without any out-of-pocket costs to you. We are WIOA, Trade Act, Section 30 and GI Bill Approved. We also offer various other financing options.