Services

Our technology and integration services include MCAD and PLM support services, engineering software upgrade and migration solutions and implementation services.

PDM/PLM Implementations, Migrations & Upgrades

Visible Edge has been leading companies in the implementation, migration, translation, optimization, automation & support of their product development & design environments by providing the most advanced consulting available to small, medium and large corporate customers. We address each clients individual requirements, scope and budgets to provide optimal solutions regardless of complexity. Supported platforms include Windchill PDMLink, Windchill ProjectLink & Pro/INTRALINK.

Whether by a full consulting engagement, one-on-one mentoring or a long term support agreement, Visible Edge helps guarantee the successful implementation and continued efficient operation of your MCAD and PDM/PLM environment down to the hardware level.

All of our implementation services come with 30-days of free technical phone support. Additional local on-site support and support contracts available. Click here to learn about support agreement options.

Visible Edge offers the most efficient, cost-effective way to transition to the newest software release, and because our upgrade and migration solutions include essential education and process consulting work, you’ll not only have an updated system, you will have people ready to adopt it. Upgrade and Migration services are available for Windchill PDMLink and Pro/INTRALINK.

Support Services (On-Premise & Remote)

MCAD, PDM & PLM support services allow clients to have technical support personnel at their company site to fulfill systems support duties, or to supplement an existing support structure. Typical activities include trouble shooting, quick rescue and resolution of problematic issues, and investigation and reporting of software bugs.

Proactive support agreements are also available where Visible Edge performs standard system maintenance functions for you, insuring a system that runs at peak efficiency with minimal downtime. Support agreement holders enjoy additional discounts on services, and can use allocated time for other requirements, ranging from mentoring to system enhancements. Please Contact us for details.