Learn the Skills and Theories Essential to Business Process Improvement

Explore the skills, techniques, theories, and applications required to keep every modern company functioning at maximum efficiency.

Our Business Process Improvement Technologies curriculum is designed to equip students with the knowledge and skills required to analyze, design, implement, and optimize business processes using modern technological tools.

This program is designed for individuals with current working experience in any industry. Been working in a role where you understand current business processes? Want to move up to the next level? This program is for you! 

The curriculum typically begins with an introduction to the fundamentals of business processes, including their definition, significance, and the various methodologies used for process improvement, such as Lean, Six Sigma, and Total Quality Management. 

Subject matter also includes a deep dive into using Artificial Intelligence (AI) technologies such as ChatGPT, Google Gemini, and many other tools in your day-to-day job functions. 

A significant focus of the curriculum is on understanding and utilizing information technology tools and systems that support business process improvement. This includes learning about Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) systems, and Supply Chain Management (SCM) systems. Students explore how these systems can integrate various functions of an organization, streamline operations, and provide real-time data for decision-making. 

Another crucial area covered is the analysis and mapping of business processes. Students learn techniques for modeling business processes, identifying inefficiencies, and determining areas for improvement. This often involves the use of specific software tools for process mapping and analysis, such as BPMN (Business Process Model and Notation) tools. 

The program also delves into data analysis and decision-making. Students are taught how to collect, analyze, and interpret data to make informed decisions about process improvements. This includes training in statistical analysis, data visualization, and the use of data analytics tools.

Change management is a key component, where students learn strategies for managing organizational change associated with process improvements. This includes understanding the human factors in process improvement, such as leadership, team dynamics, and communication strategies necessary for successful implementation of new processes. Project management is another primary part of the training program - focusing on the skills needed to plan, execute, and manage projects related to business process improvement. Students learn about project management methodologies, tools, and best practices. 

In addition to these core topics, training programs may include elective topics such as the role of artificial intelligence (AI) and machine learning in process improvement, the impact of digital transformation on business processes, and the use of cloud computing in enhancing business efficiency. 

Throughout the program, practical application is emphasized. Students typically engage in case studies, project work, and simulations to apply their learning in real-world contexts.

Overall, our Business Process Improvement Technologies program aims to teach professionals how to analyze and improve business processes - in order to enhance organizational efficiency, effectiveness, and adaptability in a rapidly changing business environments.

At Visible Edge, we tailor our Education & Training programs to fit individuals of all experience levels — from beginners to advanced industry specialists. Not sure where to start? Contact our team to unlock new career opportunities. Our counselors help you create a customized training plan based on your past experience, current needs, and future goals.

If you're currently unemployed, you may qualify for full program funding — 100% covered with no out-of-pocket costs to you. We are WIOA, Trade Act, and Section 30 approved. Visible Edge also offers various financing and funding options.

Upon completion of the program, students may obtain industry-recognized certifications including, but not limited to:

  • Process Mapping and Flowcharts Certification
  • Value Stream Mapping Certification
  • Process Improvement Certification
  • Certified Agile Professional (CAP)
  • SWOT Analysis Specialist
  • Lean Management
  • Leadership Certification
  • Lean Six Sigma Green Belt
  • Data Analytics Professional
  • Project Management (PM) Certification
  • Voice of Customer (VOC) Techniques
  • Program Manager Professional
  • Scrum Master Certification

and more.