Visible Edge offers various Professional Services to support our clients. Our services are diverse, advanced and effective. Choose from services such as Product Data Management (PDM) or Product Lifecycle Management (PLM) services, Analysis & Simulation of designs, Automation or Animation work, Support Agreements, Design & Detailing, and Product Design. We also provide resources, short or long term technical support, assistance with excess work and more.
VE performs various Support Services; either at your company site or remotely. Our services can be used as your full technical support system, or just as an aid to your existing technical support structure. If you aren't in need of technical support, you can also utilize our Support Services for mentoring, performing system enhancements, or a combination of all of these services.
Support Services (On-Premise & Remote)
Our MCAD, PDM and PLM support services give you technical support at your company site, or supplement your existing technical support structure. Services include performing system support duties, trouble shooting, quick rescue and resolution of problematic issues, and investigation or reporting of software issues. Proactive support agreements are also available. With Visible Edge proactive support agreements, we perform standard system maintenance functions for you - ensuring your system runs at peak efficiency with minimal downtime. Support agreement holders can use allocated time for requirements other than technical support - ranging from mentoring to system enhancements. This allows you to always receive services of value for your money, even if you don’t have any technical support problems.
Animation & Rendering Services
Let us bring your ideas to life. Visible Edge creates photorealistic animations and images from your 3D models with astounding realism. Need to sell a concept to a client? We can help. Need to create sales and marketing content before your products are even prototyped? We'll help with that too. VE easily creates impressive animations and images to utilize throughout your product development process, while also exploring possible product variations or design decisions. Communicate your early concepts and create eye-catching marketing or sales content.
Visible Edge provides services, such as advanced consulting, to companies of all sizes. Our services provide you with personalized support, upgrades, efficient transitions to new software, migration solutions and more.
PDM/PLM Implementations, Migrations & Upgrades
Visible Edge is a leading company in the implementation, translation, optimization, automation and support of product development & design environments. We provide advanced consulting to small, medium and large corporate customers. By individually addressing each client's scope and budgets, we provide optimal solutions regardless of complexity. Whether by a full consulting engagement, individual mentoring, or a long term support agreement - we guarantee the successful implementation and continued efficient operation of your MCAD and PDM/PLM environment.
VE offers the most efficient, cost-effective way to transition to the newest software release. Because our upgrade and migration solutions include essential education and process consulting work, you’ll not only have an updated system, but you'll also have people ready to adopt it. Additional local on-site support and support agreements are available.