SLM – Service Lifecycle Management
Dynamic Information Delivery Software
Whether you’re supporting a product through a call center, a field service organization, a web-based training program, or a fleet of equipment operators, you need to deliver 100% accurate technical information to your business organizations so they complete product-related tasks as quickly and accurately as possible.
Features & Benefits
- Structured content and CAD-driven illustration creation–in parallel with product development cycles–speeds product and documentation time-to-market
- Dynamic information profiling and delivery to multiple outputs provides information in the context and format requested, on demand
- Single source of accurate, quality information improves customer success and reduces inbound call center issues
- Associativity with up-to-date product data ensures information accuracy to complete tasks successfully–the first time